Frequently Asked Questions

You can pay by credit / debit card, bank transfer or when picking up the car. Details in general terms.

No. No damage insurance deposit is required. Only a 30% deposit is required to reserve a vehicle if you pay for the vehicle when picking it up.

According to the law of the Republic of Croatia, the driver must be at least 18 years old and has to have valid drivers licence.

No. When taking over the vehicle, a credit card is required as a rental guarantee on behalf of the user, who must be present at the time of taking over the vehicle.

Yes. An additional driver should be specified in the rental agreement. Details can be found in the general terms and conditions.

Yes. Only with the written approval of TODI Rent a Car. Contact us for details.

TODI Rent a Car offers maximum protection.

Are all passengers insured?

Yes. All passengers have maximum protection.

Simply! You can book online through our website or simply contact us via email address or by calling the phone number. We are at your service!

Yes, the vehicle can be delivered and picked up at other locations by arrangement. Vehicle delivery service outside office is included in the price. See our location browser for more locations. Contact us for details.

Yes. The vehicle can be picked up or returned outside working hours. Extra charge for working outside working hours is possible. Contact us for details.

The reservation deposit is 30% of the total amount of the reservation that you pay if you pay the car rental upon collection.

Yes, you will be able to pick up or return the car regardless of the flight schedule. If it is outside working hours, a surcharge for working outside working hours is possible. Contact us for details.

It depends on the method of payment. We accept credit cards. You can pay the rent by credit / debit card, cash or transaction account.

The reservation can be canceled no later than 3 days before the agreed date, in which case the cancellation is free. We refund the amount in full. Contact us for details.

If you pay by bank transfer or credit / debit card, you pay 100% of the car rental immediately. If you choose to pay when you pick up the vehicle, you pay 30% of the full amount of the car rental, and the rest when you pick up the vehicle.

Of course. If the reservation holder wants to change the reservation, he can do so by e-mail.

There is no limit on mileage.

In case you receive a vehicle with an incomplete tank, you will return the vehicle with the tank to the same fuel level as you received it. If you return more than you received, the difference will not be refunded.

If you have any damage to the vehicle, it is necessary to contact the branch office where the vehicle was taken over and the police to make a police record in order to validate the agreed conditions. If we offer another free vehicle, you are entitled to the same.

In case of vehicle breakdown, contact us at the specified phone number. Todi Rent a car provides 24/7 assistance in the event of a breakdown. If the vehicle is not in running order, and we have another free vehicle at your disposal, you have the right to use it.

If the fuel tank is filled with the wrong fuel, do not drive the car and contact the branch office for further instructions.